THE BIONIC LABS COLLECTION For laboratory research only
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BIONIC SELECT

Shipping & delivery

Tracked FedEx shipping. Discreet packaging. Clear costs before payment.

01 / DISPATCH

1–3 business days.

Orders are prepared for dispatch after payment has cleared. Business days exclude weekends and public holidays.

02 / TRACKING

Follow your delivery.

FedEx priority services provide tracking. Keep your order reference and tracking details together when contacting us.

03 / PACKAGING

Discreet, by design.

The research collection is shipped in discreet packaging. Contact us before ordering if your laboratory has specific delivery or handling requirements.

Shipping charges by destination

Shipping is charged once per order. The applicable rate is displayed when you enter your destination at checkout.

FedEx shipping · EUR
Destination Service Shipping charge
European Union FedEx Priority €7.99
United Kingdom, Switzerland, Norway, Iceland, Monaco, Bosnia and Herzegovina, Montenegro, Kosovo FedEx International Priority €9.99
Türkiye, India, United Arab Emirates, Kuwait, Oman, Saudi Arabia FedEx International Priority €14.99
United States, Canada FedEx International Priority €19.99

Delivery estimates

After dispatch, typical transit estimates are 1–3 days for the EU and 2–4 days for the United States and Middle East. These are estimates rather than guaranteed arrival dates. Other destinations depend on the carrier route and customs clearance. Dispatch time is separate from transit time.

Available destinations

Checkout accepts the 43 countries listed in the four shipping groups above. Availability follows the Bionic Labs collection’s destination list. If your country is not listed, contact info@bionicselect.com before ordering.

Before placing your order

Check the recipient name, address, postal code and contact information carefully. For a change, contact us promptly with your order reference so we can check whether the shipment can still be updated.

Customs and import requirements

Import requirements vary by destination. Check the rules that apply to your research material before ordering. Customs processing may extend transit time. Any duties or import charges assessed by the destination authorities are separate from the shipping charge shown at checkout.

Delivery support

If a package is delayed, damaged or contains an incorrect item, keep the packaging and labels. Email your order reference, tracking number and a description of the issue to info@bionicselect.com. Photographs of damage or labels can help us investigate. Read our returns and refunds information.